Labrador Client Experience Questionnaire - 2020

Global Satisfaction

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* 1. Please enter your name and company

Name

Company

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* 2. How likely is it that you would recommend Labrador to a friend or colleague?

NOT AT ALL LIKELY

EXTREMELY LIKELY

0

1

2

3

4

5

6

7

8

9

10

0

1

2

3

4

5

6

7

8

9

10

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* 3. Was the proposal that you received clear and comprehensive?

Not clear at all

2

3

4

5

6

7

8

9

Extremely clear

Not clear at all

2

3

4

5

6

7

8

9

Extremely clear

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* 4. How well did the project management team handle your project?

Poorly

2

3

4

5

6

7

8

9

Very well

Poorly

2

3

4

5

6

7

8

9

Very well

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* 5. How closely did Labrador follow your project timeline?

Not closely at all

2

3

4

5

6

7

8

9

Extremely closely

Not closely at all

2

3

4

5

6

7

8

9

Extremely closely

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* 6. How would you rate your satisfaction with the design of your document?

Very dissatisfied

2

3

4

5

6

7

8

9

Extremely satisfied

N/A

Very dissatisfied

2

3

4

5

6

7

8

9

Extremely satisfied

N/A

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* 7. How would you rate the quality of your printed publication(s)?

Bad

2

3

4

5

6

7

8

9

Excellent

N/A

Bad

2

3

4

5

6

7

8

9

Excellent

N/A

Comments

Question Title

* 8. Have you used Labrador's online editing platform, EOL, to streamline your processes and save time?

Yes

No