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Business Development Manager



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About SurveyMonkey

Founded in 1999, SurveyMonkey changed the way people gather feedback by making it easy for anyone to create their own online surveys. Today, SurveyMonkey’s mission is to power curious individuals and organizations to measure, benchmark and act on the opinions that drive success. Our People Powered Data platform enables conversations at scale to deliver impactful customer, employee and market insights. The company’s 700+ employees are dedicated to fueling the curiosity of over 16 million active users globally. For more information about SurveyMonkey, please visit surveymonkey.com.


We're looking for a Business Development Manager in our Ottawa office to manage a team of outbound Business Development Representatives (BDR). If you're a SaaS Sales Manager with a consultative approach to selling and experience cultivating customer relationships - this opportunity is for you!

The Role:

In this role, you will be responsible for managing a growing team of Business Development Representatives. Within this fast-paced and high-growth environment you will motivate the team to hit targets and develop their skills as sales professionals. You will collaborate with the sales, marketing, and sales operations team to drive new business growth to achieve Sales targets. Additionally, you will collaborate on improving sales operations and performance metrics for the Business Development team. Finally, you will work to manage, hire, and train all new Business Development Representatives.


  • Motivate, manage, and coach the team of Business Development Representatives to develop a strong foundation of sales skills
  • Hire and oversee onboarding and training for the team
  • Develop and implement sales strategies to grow the business and hit account acquisition targets
  • Develop and monitor metrics to measure performance and quotas
  • Collaborate with marketing, sales ops, and sales team to optimize the inside sales processes and operations
  • Provide weekly activity reports and recommendations
  • Achieve weekly and quarterly targets

Required qualifications:

  • BA/BS degree
  • 5 years of sales experience, including sales development and/or closing
  • Min 2-3 years of experience managing or directly supervising a team. Sales development or other small team in a high-growth company is preferred
  • Demonstrated success in achieving quotas and/or targets
  • Experience selling to nonprofits and/or academic institutions is a Plus
  • Ability to develop and implement new sales strategies to grow the business, motivate the team, and improve operations
  • Ability to drive and manage cross-functional initiatives at scale
  • Strong people management skills with proven track record of developing talent
  • Experience with optimizing sales processes and tools, such as Salesforce and Outreach.

Must be able to obtain and hold government security clearance at the Reliability level.

At SurveyMonkey, we offer competitive salaries, medical/dental benefits, PTO, RRSP matching, paid holidays and equity compensation.

SurveyMonkey is an equal opportunity employer. Accommodations are available for applicants with disabilities. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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